Shipping policy

Last updated: October 25, 2026

Thank you for shopping with Kinloo. This policy explains how we ship your order, what it costs, and what to expect after you buy.

🚚 Shipping Policy

We deliver across South Africa, with free standard delivery on all orders.

Processing time
Orders are processed within 1–2 business days, excluding weekends and public holidays.

Delivery time
After dispatch, delivery usually takes 2-8 business days. Remote areas may take longer. Any delivery dates displayed on our website are estimates.

Order tracking
Once your order has been dispatched, we’ll email you tracking details so you can follow its journey.

Delivery details
Please check your address and contact number before placing your order. If you notice a mistake, contact us immediately. Address changes may not be possible after dispatch.

Delayed or missing orders
If your delivery is taking longer than expected, email hellokinloo@gmail.com with your order number so we can help.